Patient Journey

From First Contact to Full Recovery, We’re With You at Every Step

At HED Clinic, we make your medical travel experience seamless, transparent, and personalized. Whether you’re coming for a dental procedure, a hair transplant, or a surgical transformation, our international care team supports you from consultation to complete recovery, so you can focus on your health while we take care of the rest.

Step-by-Step Process

Initial Contact & Online Consultation

Submit your request through our website, WhatsApp, or email. One of our coordinators will connect with you to understand your needs, medical history, and goals.

Medical Evaluation & Treatment Plan

Our specialists will review your case, request any necessary documents (photos, X-rays, reports), and prepare a customized treatment plan — including costs, timeline, and details.

Trip Planning

Once you approve your plan, we coordinate your visit: from choosing travel dates to booking your hotel and clinic appointments. We also assist with flight and visa guidance if needed.

Arrival in Istanbul

Upon landing, your private transfer driver will greet you at the airport and escort you to your hotel.

In-Person Consultation & Treatment

You’ll meet your doctor, finalize the details, and begin treatment. All procedures are performed in fully equipped, accredited medical facilities.

Discharge & Follow-Up Planning

Once your treatment is completed, you’ll receive post-op instructions, medication (if required), and your recovery kit. We monitor you closely before you return home.

Travel & Accommodation

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Multilingual Support

We speak all languages to provide the help you need.
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Airport Pickup & Drop-Off

Private VIP transfer vehicles from airport to hotel and clinic
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Luxury Hotel Stay

Comfortable, centrally located hotels selected for patient convenience

Post-Treatment Follow-Up Support

  • Daily check-ins during your stay
  • In-person follow-up visits at the clinic
  • Remote support via WhatsApp/email after your return
  • Healing photo reviews and doctor feedback
  • Long-term tracking for hair transplants, dental implants, or plastic surgery outcomes
Quick replies via WhatsApp
Clear guidance and translations
Clear guidance and translations
Emotional reassurance and medical clarity
Lifetime aftercare support depending on the treatment

Request a free consultation

From your first message to your final result, you’ll have a dedicated patient coordinator available 24/7.

    Request a free consultation