Frequently Asked Questions

HED Clinic is a medical tourism company that provides international services in the healthcare sector. It specializes in Plastic and Reconstructive Surgery, Hair Transplantation, Dental Aesthetics and Implantology, General Surgery, Obesity Surgery, Eye Health and Infertility Treatments.

HED Clinic offers a variety of medical services in fields such as Plastic and Reconstructive Surgery, Hair Transplantation, Dental Aesthetics and Implantology, General Surgery, Obesity Surgery, Eye Health and Infertility Treatments. Customized healthcare packages are also available.

HED Clinic employs doctors and other healthcare specialists who specialize in Plastic and Reconstructive Surgery, Hair Transplantation, Dental Aesthetics and Implantology, General Surgery, Obesity Surgery, Eye Health and Infertility Treatments. In addition, several expert interpreters also work at HED Clinic in the healthcare sector.

A personalized treatment plan is created for each patient at HED Clinic based on their health condition, desires, and expectations. The treatment plan is determined and the implementation process is initiated by taking these factors into consideration.

HED Clinic uses state-of-the-art medical devices and equipment. Equipment used in fields such as Plastic and Reconstructive Surgery, Hair Transplantation, Dental Aesthetics and Implantology, General Surgery, Obesity Surgery, Eye Health and Infertility Treatments is equipped with the latest technology.

All staff at HED Clinic are experienced healthcare professionals who are specialized in their fields. Our staff, who attach great importance to patient health, have received the necessary experience and training.

Treatment fees at HED Clinic are determined based on the patient’s needs and the complexity of the treatment. A personalized treatment plan is prepared for each patient and then a fee is calculated accordingly. Treatment fees at HED Clinic can be quite affordable and economical when compared to healthcare services in other countries.

Health tourism packages at HED Clinic can be customized according to the patient’s needs. These packages include all necessary healthcare services that may be required during the treatment process, such as doctor consultations, medical tests, treatment procedures, medications, accommodation, and transfer services.

While some treatment methods may not be covered by insurance at HED Clinic, some treatments are covered by insurance. HED Clinic works with many international health insurance companies, so patients can be covered by their health insurance policies. Treatment methods that are not covered by insurance can still be offered based on patient requests, and the pricing for these methods is shared with patients in detail before the treatment.

Like all other healthcare facilities, it is necessary to make an appointment in advance for treatment at HED Clinic. This ensures that the patient’s treatment process is planned better, and results can be achieved in a shorter amount of time. To make an appointment, you can use one of the communication channels available on the official website of HED Clinic.

Accommodation options at HED Clinic can be customized according to the patient’s needs. Patients can choose to stay at hotels recommended by HED Clinic or they can choose their own preferred hotel. HED Clinic tries to provide all necessary services that patients may need during their stay. Accommodation options at HED Clinic range from luxury hotels to apartments. Patients are monitored by clinic staff throughout their stay, and all necessary services are provided to meet their needs.

HED Clinic provides services in many languages in order to serve patients worldwide. We have qualified staff members who are proficient in English, French, Spanish, Arabic, Bulgarian, Romanian, German, and Russian.

HED Clinic offers specially designed service packages for foreign patients. These packages include all the services that patients may need during their treatment process. These services include airport transfers, accommodation, doctor consultations, medical tests, treatment procedures, medications, and other support services.

HED Clinic has a special support team for foreign patients. This team is ready to respond to all patients’ needs and is available to support patients throughout the entire process of the clinic. As a result, the treatment process for foreign patients is easier and smoother.

HED Clinic offers many services for patients’ special needs. For example, the clinic has rooms specially designed for disabled patients. In addition, nutrition specialists working in the clinic’s cafeterias prepare meals that are suitable for patients’ special dietary requirements, providing support during the treatment process.

HED Clinic provides patients with coordinators who are assigned specifically to them so that they can track all stages of their treatment process. With the help of coordinators, all of our patients can follow the entire process smoothly.

The treatment process of patients who will undergo medical tourism at HED Clinic is initially planned and coordinated by expert physicians and relevant staff. During this process, the patient stays in touch with health tourism coordinators.

Patients who will undergo medical tourism at HED Clinic should first pay attention to the health regulations and travel conditions of the country they will visit. In addition, HED Clinic health tourism coordinators provide local support to patients during their travels and accommodations.

The follow-up and control process after treatment is also important for patients who will undergo medical tourism at HED Clinic. The planned follow-up and controls according to the patient’s condition and treatment are carried out meticulously for the patient’s health.

Our service providers typically use Mercedes Vito vehicles for transfers, but may also use VIP-designed vehicles from Ford and other brands as needed.

Our transfer services are provided with VIP vehicles to ensure the highest level of comfort. The coordination of our transfer processes at HED Clinic is carried out by expert coordinators.

Our accommodation facilities are generally located in close proximity to the healthcare institutions where our healthcare services are provided. This allows our patients to reach our healthcare facilities in shorter periods of time.

Accommodation options at HED Clinic include luxury hotels, comfortable apartments, and nearby lodging options. All accommodation options are carefully chosen, considering the comfort and convenience of patients. In addition, the comfort of all our patients is also considered during the treatment process and after medical interventions. For this reason, accommodation establishments with appropriate comfort for medical tourism are preferred.

Among the preparations that patients who want to undergo medical tourism at HED Clinic need to make before treatment are primarily to obtain detailed information about the treatment process, plan their travel, and prepare the necessary health documents. In this regard, preliminary information is provided to all patients, and necessary guidance is given on specific issues by our coordinators.

Patients who want to undergo medical tourism generally should pay attention to the quality and experience of the healthcare institution they choose. HED Clinic provides quality service with its expert staff and state-of-the-art equipment. Additionally, HED Clinic stands out with highly experienced and expert translator services.

At HED Clinic, in case of any complaints, the patient’s complaint is first heard, and if necessary, the relevant issue is quickly resolved. Patient satisfaction is always given priority. Therefore, no patient complaint is left unresolved.

HED Clinic uses the latest technologies to protect the privacy of patients. All health data and personal information are securely guarded and only shared with authorized staff. To examine the matter in detail, you can visit our Privacy Policy page.

The recovery process of patients who will receive treatment at HED Clinic is also closely monitored by physicians. The post-treatment process may vary according to the patient’s condition. The patient can complete the recovery process in accordance with the directions of the physicians.

The satisfaction rate of patients who have undergone treatment at HED Clinic is quite high. HED Clinic attaches great importance to the satisfaction of its patients with both health tourism coordinators and healthcare staff.

The necessary payments for these services are included in the planned healthcare service. This allows us to provide our patients with a single price for the entire process and prevent any payment issues.